BEST VALUE GUARANTEE
Found It Cheaper Elsewhere? We'll Match It — And Give You More!
When you book directly with Hotel Trouvail, you get our best available rate, no added OTA fees, and a direct line to our team. And if you find a lower publicly listed rate after you book, we'll make it right — plus give you an extra reason to be glad you booked direct.
How the Guarantee Works
Step 1
Book Directly: Reserve your stay at hoteltrouvailmiamibeach.com. Your confirmation number is your ticket to this guarantee.
Step 2
Find a Lower Rate : Within 24 hours of booking — and no later than 24 hours before check-in — spot a lower publicly listed rate for the identical room type, dates, and cancellation policy on another site.
Step 3
Submit Your Claim : Send us your confirmation number along with a link or screenshot of the lower rate. Once verified, we'll refund the difference as on-property credit — and add a direct-booker bonus on top.
Why Book Direct ?
Hotel Trouvail Miami Beach
- No OTA booking fees added to your rate
- Complimentary room upgrade, subject to availability
- Early check-in or late check-out when available
- A complimentary welcome amenity for direct bookers
- Our most flexible cancellation terms
- A direct line to our front desk — no OTA hold times
- 10% Discount
Compare Your Booking
| Feature | Booking an OTA | Booking Direct | Booking Direct + Guarantee |
|---|---|---|---|
| Rate | Publicly listed rate | Same publicly listed rate | Matched if a lower public rate is found within 24 hrs of booking |
| Booking fees | OTA service fee may apply | None | None |
| Cancellation terms | Varies by rate plan | Hotel's standard flexible terms | Hotel's standard flexible terms |
| Room upgrade | Not available | Subject to availability | Subject to availability |
| Direct-booker bonus | — | — | On-property credit or amenity if a claim is verified |
| Guest service | Routed through OTA support | Direct line to front desk | Direct line to front desk |
Guarantee Terms & Eligibility
- Applies only to reservations booked directly at hoteltrouvailmiamibeach.com
- Claim must be submitted within 24 hours of booking, and no later than 24 hours before check-in
- Comparison rate must be for the identical room type, dates, and cancellation policy
- Comparison rate must be publicly bookable — membership rates, loyalty-locked rates, and opaque rates (such as Hotwire or Priceline Express Deals) do not qualify
- Limit one claim per stay
- Our team will confirm eligibility and respond within 2 business days
- Verified claims are issued as on-property credit, applied to your stay